FREQUENTLY ASKED QUESTIONS · FREQUENTLY ASKED QUESTIONS · FREQUENTLY ASKED QUESTIONS · FREQUENTLY ASKED QUESTIONS · FREQUENTLY ASKED QUESTIONS · FREQUENTLY ASKED QUESTIONS ·
FAQ
Frequently asked questions
everything you might be wondering
Choose a treatment and time on our booking page. You’ll receive a confirmation email straight away.
Every first facial includes a consultation. For lash and brow treatments, we ask for a quick patch test 48 hours before your first visit.
A small deposit secures your appointment and goes towards the cost of your treatment. See our Appointment Policies for details.
We ask for at least 24 hours’ notice to cancel or reschedule. Late cancellations may lose their deposit.
Yes — digital gift cards are available for any amount or treatment and are delivered by email.
Treatments
Treatments & aftercare
Your esthetician will recommend the best option during your consultation.
Many treatments can be adapted. Please tell us when booking so we can advise you.
Lash lifts last six to eight weeks; brow lamination four to six weeks.
Yes — every treatment is tailored, and we use gentle, sensitive-skin-friendly products.
Shop & gifts
Shop, gift cards & memberships
Orders are usually dispatched within two business days.
Unopened products can be returned within 14 days. See our Refund Policy.
Yes, once a year for up to a month.
Glow, Renew, Lift, Define, Restore
Book with us
Ready to glow? 
Choose your treatment and a time that suits you — we’ll take care of the rest.